Terms of Service

By creating an account or using any part of the Chatalott platform, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be legally bound by them. These Terms apply to all users, including those on free plans and paid subscriptions.

Chatalott is a CRM platform designed for network marketers. It provides a visual Client Vault for contact management, an AI-powered Offer Lab for content creation, deal pipeline tracking, an integrated Calendar, follow-up reminders, and an Ambassador Program for referral commissions.

We reserve the right to modify, suspend, or discontinue any part of the service at any time with reasonable notice. We will make reasonable efforts to notify users of material changes via email.

You must provide accurate, complete, and current information when registering. You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to notify us immediately at support@chatalott.com of any unauthorized access to your account.

You may not share your account credentials with other individuals or entities. Each account is for the use of a single user.

Chatalott offers Free, Basic, Pro, and Premium subscription tiers. Paid subscriptions are billed monthly or annually, as selected at checkout. All billing is handled by Stripe, Inc. and is subject to Stripe's terms of service.

Free Trial: Paid plans include a 7-day free trial. You will not be charged until the trial ends. You may cancel during the trial period without incurring any charges.

Refund Policy: Subscription fees are non-refundable except where required by applicable law. If you cancel your subscription, you retain access to paid features until the end of the current billing period.

Price Changes: We may change subscription prices with 30 days' notice to your registered email address. Continued use of the service after the notice period constitutes acceptance of the new pricing.

You may cancel your subscription at any time from your account settings. Upon cancellation, your account enters a 60-day data hold period during which you can still view (but not add to) your data. After 60 days, your contact data, deals, meetings, and follow-up logs are permanently deleted in accordance with our Privacy Policy.

Eligibility: The Ambassador Program is available to users on Pro and Premium plans. Participation requires connecting a Stripe account for payouts.

Commission Structure: Ambassadors earn 20% of the monthly subscription fee paid by each user who subscribes using their referral link, for as long as that user remains a paying subscriber. Commission rates are subject to change with 30 days' notice.

Payout Threshold: Commissions accumulate until the balance reaches a minimum of $100 USD, at which point a payout is processed on the 1st of the following month.

Non-Employee Status: Ambassadors are independent contractors. Chatalott does not withhold income taxes, social security, or any other employment taxes on behalf of Ambassadors. You are solely responsible for reporting and paying all applicable taxes on commission income. If your total earnings exceed applicable tax reporting thresholds (such as IRS thresholds in the US or CRA thresholds in Canada), you will receive the appropriate tax forms (e.g., 1099 or T4A) from Stripe.

Prohibited Conduct: Self-referrals, use of automated bots, paid advertising misrepresenting Chatalott, or any fraudulent activity will result in immediate disqualification and forfeiture of unpaid commissions.

You agree not to use Chatalott to: send unsolicited commercial emails (spam) to your contacts; violate any applicable law or regulation; attempt to reverse-engineer, decompile, or extract the source code of the platform; upload or transmit malicious code; impersonate any person or entity; or interfere with the normal operation of the platform.

We reserve the right to suspend or terminate accounts that violate these rules without prior notice and without refund.

Our IP: The Chatalott name, logo, platform design, and all underlying software are owned by Chatalott and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Your Data: You retain full ownership of all contact data, notes, and content you create or import into Chatalott. By using the service, you grant us a limited, non-exclusive license to store and process your data solely for the purpose of providing the service to you.

AI-Generated Content: Content generated by our AI tools (Offer Lab) is provided to you for your personal use. Ownership of AI-generated content is subject to the applicable terms of the underlying AI providers (Groq, Fal.ai).

Your use of Chatalott is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the data practices described therein, including AI processing by Groq and Fal.ai for content generation features.

The Chatalott platform is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

To the fullest extent permitted by applicable law, Chatalott shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to indemnify and hold harmless Chatalott and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising out of your use of the service, your violation of these Terms, or your violation of any rights of a third party.

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Ontario, Canada.

We may update these Terms from time to time. We will notify you of material changes by email and by updating the “Last updated” date at the top of this page. Your continued use of Chatalott after changes take effect constitutes your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at support@chatalott.com.